Privacy notice

This notice explains the personal information we collect, how we use and retain it, and how to contact us about privacy requests.

WHAT WE COLLECT

We collect the following information as needed for accounts, orders, and customer service:

  • Account — your registration email and a password hash; the password itself is never stored in plain text.
  • Addresses — shipping and billing addresses you enter at checkout; saved to your address book only if you ask.
  • Orders — the items, amounts, and address used for each of your orders.
  • Service emails — your checkout email and information related to order enquiries and notifications, used to communicate with you and provide order support.
  • Payments — PayPal processes payment information. We do not collect or store your PayPal password or full card number.
  • Technical — pages pass through Cloudflare (protection and caching), and the server keeps standard access logs. The storefront embeds no third-party analytics or advertising scripts.

HOW WE USE IT

We use this information to manage accounts, process orders, provide shipping and after-sales support, and maintain site security. We do not send marketing emails or sell personal information. We disclose information to relevant service providers only as needed to provide these services.

RETENTION & YOUR CHOICES

Personal information is retained only as needed for account management, order fulfillment, after-sales support, and applicable legal requirements. Contact us to request access, correction, or deletion. Order records that must be retained by law are not removed simply because account information is deleted.

PRIVACY CONTACT

For access, correction, deletion, or other privacy requests, email [email protected].